Terms & Conditions

When you shop at Craft Cartel Liquor Pty Ltd (“Craft Cartel”) we please request that you play by the rules.

As a condition of using Craft Cartel’s website (we’ll call that “the service” from now), you agree to comply with and be subject to all of the following terms and conditions of use.

The following rules may be modified from time to time. Continued use of the service by you will constitute your acceptance of any changes or revisions.

If you do not agree with these terms and conditions, please do not use the service.

Personal Use of the Service
You agree that you will only register one account as a user. Instances of multiple accounts per user will result in the additional accounts being closed, and any credits attached to that account will be cancelled.

The service shall be used for lawful purposes only and that you will not use any obscene or offensive language, or place on the service any material is false, defamatory, abusive, harassing or hateful.

Further, you may not place on the service any material that is encrypted, constitutes junk mail or unauthorised advertising, invades anyone’s privacy, encourages conduct that would constitute a criminal offence or give rise to civil liability, or that otherwise violates any local, state, national or international law or regulation.

You agree and acknowledge that your failure to follow the rules set forth in this Agreement may subject you to civil and criminal liability.

Responsible Service of Alcohol
Under Australian laws, alcoholic beverages can only be sold or supplied to persons aged 18 years of age or over.

By joining Craft Cartel and/or placing an order you are confirming to us that you are at least 18 years of age.

Craft Cartel encourages the legal and responsible consumption of alcoholic beverages.

Privacy Policy
To offer the goods and services we provide in our business as an online retailer, we will need to collect personal information.

At Craft Cartel we are committed to the open and transparent management of your personal information in line with our obligations under the privacy laws and to you as our valued customers.

Personal information is defined as information that can identify you in some way.

The 13 Australian Privacy Principles can be found at

We will only collect information in accordance with the law, the Australian Privacy Principles and through fair means.

We may share your information with third parties for the following purposes: • We may share your information with our affiliates to provide our services and for the purposes described or permitted by this Privacy Policy. • Our suppliers, subcontractors, and business partners (“service providers”): We may share information about you with our service providers who process information to provide services to us or on our behalf. • Third party product or service providers with whom we think you may wish to obtain goods and or services.

Craft Cartel contains material that is owned by or licensed to Craft Cartel Liquor Pty Ltd. This material includes, but is not limited to, the design, layout, appearance and graphics. Reproduction is prohibited unless otherwise stated.

You may download and view content from the service, which may include, without limitation, text, graphics, icons, photographs and URLs (Content) and/or print a copy of this material for your own use only, provided you do not modify the content or use the content in a manner or for a purpose prohibited by these terms.

You agree and acknowledge that you shall be solely liable for any damages resulting from any infringement of copyrights, trademarks, or proprietary rights.

The content of the pages of the service is for your general information and use only. It is subject to change without notice.

Craft Cartel does not provide any warranty or guarantee as to the accuracy, quality or completeness of the information and materials found on the service for any particular purpose.

Your use of any information or materials on the service is entirely at your own risk, for which Craft Cartel shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through the service meet your specific requirements.

Any information or material placed on the service by users, including ratings, reviews, advice and opinions, is the view and responsibility of those users and does not necessarily represent the view of Craft Cartel.

The service may also include links to other websites. The links are provided solely for your convenience and do not indicate, expressly or impliedly, any endorsement by Craft Cartel’s of the site or the products or services provided at those sites. Linking to any other service or site from this service is at your sole risk.

Limitation of Liability
Craft Cartel’s services are provided in good faith, but Craft Cartel does not make any representations or warranties of any kind, express or implied, in relation to all or any part of the service, and all warranties and representations are hereby excluded to the extent permitted by law.

The contents of the service do not constitute advice and should not be relied upon in making, or refraining from making, any decision.

To the extent permitted by law, Craft Cartel hereby disclaims all liability (howsoever arising) in connection with any loss and/or damage, arising out of or in connection with any use of, or inability to use, all or any part of the service.

If you have any questions or queries regarding the use of this website or the content contained herein, please feel free to contact our Customer Relations team at [email protected]

All transaction-related details, such as shipping information, will be conveyed to you through both email and SMS. Should you choose to opt into our marketing communications, you will receive updates and promotional content via email and SMS. You can view our Mobile Terms of Service here. You can opt-out by clicking the unsubscribe link on either the SMS or email. 

You are invited to enter a trade promotion advertised by Craft Cartel and as conducted in accordance with these terms and conditions.

Welcome Credits
Welcome credits should expire 12 months from the date of issue. Craft Cartel reserves the right to modify, suspend or cancel unused referral and welcome credits at any time. Available credits will automatically be applied to orders.

Promotional Codes, Competitions or Related Offers
Craft Cartel reserves the right to change the terms and conditions of, or otherwise modify, suspend or cancel any promotional code, competition or related offer at any time.

Only one promotional code can be applied to any order. Craft Cartel reserves the right to revoke any credits applied in association with a promotion if fraudulent activity is suspected.